CANCELLATION POLICY

We understand that life happens! You’re welcome to reschedule or cancel a session as needed — however, please note that appointments can’t be rescheduled or cancelled more than twice in a row. A third reschedule will count as a used session.

To respect everyone’s time, sessions cancelled within 24 hours of the scheduled start time or no-shows will also count as a used session.

REFUND POLICY

MONTHLY TRAINING:

Your monthly training subscription starts with a 3-month commitment, then rolls into a month-to-month plan after that.

If you decide to pause or stop training during those first 3 months, we’re not able to issue refunds. However, you’ll keep a credit for any unused sessions that you can use later on.

After your first 3 months, your plan continues monthly. If you’d like to cancel, just give at least 30 days’ notice before your next billing date to avoid another charge.
(For example: if you don’t plan to train past month three, please let us know before month two ends.)

PAY IN FULL and other PERSONAL TRAINING PACKAGES:

If you’ve paid for a 3-month package, or any other package, and decide to take a break or stop training, we’re not able to offer refunds for unused sessions. However, those sessions will stay as a credit on your account, and you’re welcome to use them later when you’re ready to return.

Please note that all purchased yet unused sessions expire 18 months from purchase date

Thank you!